Insurance Carrier Contact Information

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Claims, Payments & Customer Support

Customer Service, Policy Changes,
Billing: 1-877-878-2468
Claims: 1-800-252-4633

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Claims, Payments & Customer Support

Customer Service, Policy Changes,
Billing: 1-800-876-5581
Claims: 1-800-274-4499

nationwide insurance logo

Claims, Payment & Customer Support

Customer Service, Policy Changes,
Billing: 1-800-282-1446
Claims: 1-800-209-3288

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Claims, Payments & Customer Support

Customer Service, Policy Changes,
Billing: 1-800-255-0332
Claims: 1-800-859-1963

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Payments, Claims and Customer Care

Online Payments

File A Claim

Customer Service:  (800) 972-4480

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Payments, Claims and Customer Support

Under 65 Enrollment: 866-514-8044
Under 65 Customer Support: 800-538-8833
Medicare Supplement New Enrollment: 800-646-3000
Medicare Supplement Customer Support: 
877-384-9297

Aetna Medicare - Medicare Advantage logo

Payments, Member Services, Appeals

Privacy Policy Disclosure

At Affirmative Insurance Agency, Inc., we are committed to protecting your privacy as a visitor to this Website and as our customer. To our visitors and to our customers, we offer this pledge:
Affirmative Insurance Agency, Inc. is the owner of the information, which is collected on this Website. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you to receive your information except as we have disclosed to you in this Privacy Policy.
 Information Collection
We will ask you to provide your personal information to us when you enroll for coverage and when you purchase an insurance policy from us. We will also ask you to provide your personal information to us when you send e-mail to us from this Web site. When you enroll for an insurance policy at Affirmative Insurance Agency, Inc., we will ask you to provide your name, home address, mailing address, telephone number and e-mail address. This information will be provided to the insurance company when you purchase an insurance policy so they can establish you as a policyholder. We will maintain a record of your information at the offices of Affirmative Insurance Agency, Inc. so we can provide you with policyholder service. The employees of Affirmative Insurance Agency, Inc. are each required to sign and acknowledge a Confidentiality and Nondisclosure Agreement. Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer's personal information.  When you send us e-mail from this Website, you will provide us with certain personally identifiable information including your e-mail address.
 Cookies
A cookie is a piece of data that is stored on a visitor's hard drive while they are visiting this Website. We may utilize a short-lived form of cookie when you visit this site. At Affirmative Insurance Agency, Inc., a cookie is only used to identify one unique visitor from another visitor during a particular session. A session is the period of active site-use while that unique visitor is linked to our server. We may use cookie technology during a session as a tool to carry forward your input information during the enrollment process. This enables the visitor to input their information once and have the information appear later during the enrollment process. No personally identifiable information is stored on the cookie. The cookie expires and is deleted from the visitor's computer as soon as they close their browser or if they are not actively browsing our Website for more than 20 minutes. Should a previous visitor to our Website return for a new session, they will be issued a new cookie and in no way will they be recognized as a visitor from a previous visit or session.
Third Party Links
This Website may contain links to third party Websites that are not controlled by Affirmative Insurance Agency, Inc. These third party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that Affirmative Insurance Agency, Inc. is not responsible for the content of third party Websites linked to Affirmative Insurance Agency, Inc. nor are we responsible for the privacy policy or practices of third party Websites linked to Affirmative Insurance Agency, Inc.  Our Privacy Policy only applies to information we collect from you while you are at and while you are actively in a session with Affirmative Insurance Agency, Inc.  If you should link to a third party Website from Affirmative Insurance Agency, Inc., we strongly encourage you to review and become familiar with that Website's privacy policy.
Changes In Our Privacy Policy
We reserve the right to change this Privacy Policy without providing you with advance notice of our intent to make
the changes.
If you have any questions about our privacy policy, please feel free to contact us at:
Affirmative Insurance Agency, Inc.
1100 W. Northwest Hwy., Ste 118
Mt. Prospect, IL  60056
847.259.8700
info@affirmativeinsuranceagency.com

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